Frequently Asked Questions

Q1: Do I need to contact you before selecting a service?
A: Yes. Since every project is unique, it is recommended to get in touch beforehand. This allows us to discuss your needs, preferred style, and the most suitable service for your project. For a faster response, you may send a message through the WhatsApp button conveniently located in the footer of the page.

Q2: Do you start a project without references?
A: No. To ensure accurate and high-quality results, we always require clear references and detailed project information before starting. This can include: drawings, sketches, and dimensioned plans, inspiration images, material or color references, and any other visual or technical details that help convey the vision of the project.

Q3: What information do I need to provide?
A: Once the service is selected, we will request all necessary information, including plans, design references, materials, and any specific instructions.

Q4: Are 3D models included in the service?
A: Yes. All services include basic 3D modeling according to the selected package, unless you provide your own 3D model.

Q5: Can I provide my own 3D model?
A: Yes. If you provide a complete and clean 3D model, the visualizations will be developed based on that model. The service will focus on materials, lighting, and rendering.

Q6: Do you include furniture and decor?
A: Basic furniture is included according to the selected service. Custom, branded, or highly detailed furniture is not included unless previously agreed upon.

Q7: How long does it typically take to complete a project?
A: The timeline depends on the project size and complexity. Small projects can often be completed within 1–2 weeks, while medium to large projects may require 3–6 weeks. We’ll provide a more precise schedule after reviewing your project details to ensure quality and accuracy.

Q8: What does the environment include?
A: All services include basic ambient lighting, which may include natural or artificial light, sky or HDRI, and realistic reflections. Detailed exterior views, landscaping, or architectural context are not included unless added as an extra.

Q9: In what format will the final renders or models be delivered?
A: Photorealistic images are delivered in high-resolution JPEG or PNG files. 3D models are provided in compatible formats as agreed upon for your project needs.

Q10: What is considered a revision?
A: A revision is any change requested to the render after the initial delivery. This includes minor adjustments such as lighting, materials, colors, or small composition changes.

Q11: How many revisions are included?
A: Each project includes up to 3 revisions to ensure the final result meets your expectations. Additional revisions can be discussed if needed, depending on the project scope.

Q12: Can I request changes after the final delivery?
A: Minor changes are accepted within the number of revisions included in the service. Any additional work beyond the original scope can be quoted separately.

Q13: Do you offer unlimited revisions?
A: No. Revisions are limited according to the selected service. Additional changes may be reviewed and quoted separately.

Q14: How much does a 3D visualization project cost?
A: The cost varies depending on the scope and complexity of each project. We invite you to contact us so we can better understand your needs and provide a customized quote.

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